Frequently Asked Questions
Frequently Asked Questions
Everything you need to know about Mufead and the nature of connecting you with the client easily.
Mufead connects you with licensed lawyers in Saudi Arabia. Simply create an account, describe your legal issue, and we will match you with the most suitable lawyer for your case.
Yes, all lawyers on our platform are licensed by the Ministry of Justice in Saudi Arabia and undergo thorough verification processes.
Consultation costs vary depending on the complexity of your case and the lawyer's expertise. You will see the exact cost before booking your consultation.
Initial consultations typically last 30-60 minutes, depending on the complexity of your case. Extended consultations can be arranged if needed.
Yes, you can securely upload relevant documents through our platform. All documents are encrypted and only accessible to you and your assigned lawyer.
We offer video calls, phone calls, and in-person consultations depending on your preference and the lawyer's availability.
Yes, we provide emergency consultation services for urgent legal matters. Contact our support team for immediate assistance.
Yes, you can cancel or reschedule consultations according to our cancellation policy. Please contact us for assistance.
Yes, our platform supports both Arabic and English languages, and we have lawyers who can provide consultations in both languages.
All lawyers on our platform are verified and licensed by the Ministry of Justice in Saudi Arabia. You can view their credentials, experience, and client reviews on their profile pages.
We have a satisfaction guarantee policy. If you're not satisfied with the legal advice received, please contact our support team within 48 hours, and we will work to resolve the issue or provide a refund as appropriate.
Yes, many of our lawyers provide full legal representation services for court cases. You can discuss your specific needs during the initial consultation, and the lawyer will inform you about their representation services and fees.
Our platform uses end-to-end encryption for all document uploads. You can securely upload documents through our encrypted file transfer system, and only you and your assigned lawyer will have access to these documents.
Our lawyers can help with various legal documents including contracts, agreements, legal notices, court filings, business documents, real estate documents, and many other legal papers. Contact us to discuss your specific document needs.
Yes, all legal consultations are protected by attorney-client privilege and are completely confidential. We use secure, encrypted communication channels, and your information is never shared with third parties without your explicit consent.
We offer various consultation types including: Initial legal advice, Document review, Contract analysis, Business legal guidance, Family law consultations, Real estate legal matters, and Ongoing legal support. Each consultation is tailored to your specific needs.
Our platform allows you to browse lawyer profiles, read client reviews, and see their areas of expertise. You can also use our matching system to find lawyers who specialize in your specific legal area. Our support team can also help you find the right lawyer for your needs.
For urgent legal matters, we offer priority consultation services. You can request an urgent consultation, and we will connect you with an available lawyer as quickly as possible. Emergency legal situations are handled with the highest priority.
Absolutely! Getting a second opinion is often a wise decision for important legal matters. You can consult with different lawyers on our platform to get multiple perspectives on your case. This can help you make more informed decisions about your legal situation.
Still have questions?
If you couldn't find the answer to your question in our FAQ, please don't hesitate to contact our support team. We're committed to providing you with the information you need.
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